I am experiencing technical issues. Who should I contact?
Please contact the organization that gave you the link to the test.
What do I do if the assessment times out?
Please come back into the application from the link you were provided. The application will let you continue from where you left off.
How will I know if you received my submission?
Shortly after you complete the assessment, the score will be sent to the organization which let you to take the test. If the organization has allowed you to receive scores, your score will be emailed to your email address.
Can I take the assessment on a tablet or smartphone?
Yes, the assessment works on a tablet or smartphone.
Can I take the assessment more than once?
No, the assessment can only be taken once, but exceptions may apply.
My test link is not working. How do I access the test?
Please contact the organization that gave you the link to the test.
Are there browser requirements for completing the test?
Please use a recent version of Chrome, Firefox, Internet Explorer, or Safari.
Do I need a fast internet connection to complete the test?
